Privacy Policy & Data Rights

1. Lawful Collection of Personal Data

We collect personal data strictly necessary for order processing, logistics delivery, and customer service. Data collected includes:

• Contact Information: Full name, email address, and mobile phone number for order updates.
• Delivery Address: Shipping street address, city, state, and native PIN code for courier dispatch.
• Order & Transaction Records: Purchased products, order totals, and payment status (card/bank info is processed securely via payment gateways and never stored on our servers).

2. Purpose Limitation & Data Security

Your personal data is used solely to fulfill your regional food orders and improve your shopping experience.

• Zero Unsolicited Spam: We never sell, rent, or trade your personal information to third-party advertisers.
• Logistics Sharing: Delivery details are shared strictly with verified courier partners (e.g. BlueDart, Delhivery, India Post) for shipment dispatch.
• Encryption: All browser interactions are secured with SSL/TLS 256-bit encryption.

3. User Rights under Digital Personal Data Protection Act 2023

Under the DPDP Act 2023, you hold the following rights regarding your personal data:

• Right to Access & Summary: Request a summary of your personal data processed by PinCode Pantry.
• Right to Correction & Erasure: Request correction of inaccurate data or deletion of stored profile data.
• Right to Withdraw Consent: Opt out of promotional newsletters or account storage at any time.

4. Data Privacy Officer & Grievance Contact

For data privacy inquiries, data access requests, or consent withdrawal, contact our Privacy Cell: